The South West office is based in Bristol, a port city known as the "Birthplace of America". The office also covers the nearby City and Towns of Bath, Frome, Minehead, Taunton, Yate, Yeovil and Weston-Super-Mare.

The office is run by Nick Martin and Greg McBride, both having previously held account management roles focusing on the public sector and financial services respectively. With a strong customer service ethos and a "right first time" philosophy they understand that a personalised tailored service and quality output is the only way to build sustainable client relationships. The office benefits from having a conveyancing secretary in the team who has worked in the sector for over 15 years.

"In an age where more and more services are being automated and losing the personal touch it was a breath of fresh air to hear about the Index way. Let's face it we all like to feel valued, especially as customers."